Effective August 16, 2026. Contact: support@crowdlume.com.
We process the verified account email and basic profile returned by the selected sign-in method, the service and package selected, the public target URL, order and progress states, payment references and statuses, support correspondence, security records, and administrative audit history.
We use this information to authenticate customers, create and reconcile payments, deliver the purchased service, display order progress, prevent duplicate or abusive transactions, provide support, process refund reviews, protect the platform, and meet applicable accounting or legal obligations.
Authentication and payment processing are handled by specialist service providers acting for Crowdlume. Necessary data may also be processed by infrastructure and delivery services. Operational delivery details are restricted to authorized staff and service providers. We may disclose information when legally required or necessary to protect users and the service.
We retain records only as long as reasonably needed for service delivery, dispute handling, fraud prevention, accounting, security, and legal obligations. Access to customer orders is checked server-side against the signed-in account, and administrative access is restricted and audited. To request access, correction, or deletion where applicable, email support@crowdlume.com.